Sign in securely
Use the full email address and the secure IMAP and SMTP settings supplied by your email provider. SyncMail does not allow unencrypted mail connections.
WINDOWS + ANDROID EMAIL
How can we help?
Get quick answers about signing in, synchronization, drafts, sending, notifications, and account safety.
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POPULAR ANSWERS
The usual fixes
Refresh your mailbox
Mail checks automatically while SyncMail is open. On Android, pull down on the message list when you want an immediate check.
Continue a draft
Sign into the same mailbox on both devices. Provider draft synchronization uses that account’s Drafts folder.
Protect your password
Never send a password, recovery key, private email, or unrelated attachment to Support. A diagnostic report saved by SyncMail is safe to attach.
ONE PURCHASE
Windows and Android together
The price is $5.99 one time, with no recurring subscription. Purchase verification links supported Windows and Android devices without a long license key.
HUMAN HELP
Still stuck?
In SyncMail, open About SyncMail and choose Report a problem. On Android, choose an email app and review the prepared report before sending. On Windows, save the report and attach it to an email to support@fullscopepos.com. Include the mail provider, what you tapped or clicked, what happened, and about when it happened. Do not include your password.